BRCiS Call Center Enumerators – Mogadisho

  • Full time
  • 11 months ago
  • / Monthly

Job Information

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    Posted On Sep 3 ,2020
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    No. of Openings 1 opening
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    Job Level :
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    Job Experience :

Job Description

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugee sand internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, and emergency food security, legal assistance, and water, sanitation and hygiene sectors. This recruitment is positioned within the Building Resilient Communities in Somalia (BRCiS), which is a NGO Consortium of national and international organizations whose objective is to support and guide vulnerable communities in Somalia in building their resilience capacities, in their own ways. The Consortium was created in 2013and is implementing projects funded by three different donors, in more than ten regions of Somalia. The Consortium consists of the Norwegian Refugee Council(NRC) (lead agency), Concern Worldwide (CWW), Save the Children (SCI),International Rescue Committee (IRC), Action Against Hunger (ACF) and CESVI implements the Building Resilient Communities in Somalia (BRCiS) programme.Consortium members have long-standing field presence and operational experience in different parts of Somalia, implementing large multi-sectoral programmes (eg: Food Security, WASH, Community Development, Protection, etc.), both directly as well as through working with local implementing partners.

Under the direct supervision of BRCiS M&E officer, the selected enumerators will take full responsibility for handling all the enumeration-related activities, including contacting BRCiSb beneficiaries over the phone, conduct interviews with them based on pre-agreed survey protocols, amongst others.

Duties and responsibilities
  • Provides data entry services through use of digital mobile data collection systems.
  • Make contact with BRCiS program beneficiaries through the usage of predetermined questionnaire and collect data from them.
  • Ensures the confidentiality of collected data and data storage are maintained.
  • File and archive all hard data collected from the BRCiS beneficiaries ensuring that they arranged probably and in a correct manner.
  • Implement field data collections of any type (quick surveys, assessment, Impact assessment) as requested by BRCiS department.
  • Support the BRCiS team of any data collection task and any other task that they might require for your assistance.
  • Maintain and safeguarding of all the equipment’s in the call center.
  • Any other duties as assigned.
  • University degree is required, Diploma in Business Administration or Health related background will be an added advantage.
  • At least one-year data collection and community engagement experience or relevant work experience.
  • Updated CVs no longer than 2 pages written in English.
  • Cover letter no more than 300 words written in English
Only selected candidates will be contacted. Late submissions will not be considered.
Personal qualities
  • Good community mobilization skills, and ability to resolve individual and group conflicts.
  • Excellent English language proficiency Ability to understand different Somali dialects.
  • Updated CVs no longer than 2 pages written in English.
  • Experience with digital data collection tools (like ONA, ODK, KoboToolBox, etc.)
  • Ability to work under pressure and meet deadlines.
  • Ability to work independently and with very limited supervision.
  • Ability to work with a team.
We can offer

Duty Station: Mogadishu, Somalia.

Duration of Contract: ad-hoc based on enumerators needs of the consortium

Salary/benefits: According to NRC’s salary scale and terms and conditions