Founded in 1946, today the Norwegian Refugee Council (NRC) works in both new and protracted crises across 31 countries. Our 6,000 employees provide life-saving and long-term assistance to millions of people every year. NRC specialises in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene. NRC is a determined advocate for displaced people. We promote and defend their rights and dignity in local communities, with national governments and in the international arena. NRC’s expert deployment capacity, NORCAP, boasts around 1,000 experts from all over the world who can be deployed within 72 hours. NORCAP experts help improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
NRC in Somalia & Somaliland NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and humanitarian assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).
NRC Somalia & Somaliland is part of NRC’s East Africa and Yemen regional operation which comprises of large-scale multi-country humanitarian and early recovery interventions spread across seven countries (Kenya, Somalia & Somaliland, Ethiopia, Djibouti, Yemen, Eritrea, South Sudan, Uganda and Tanzania). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with country programmes to ensure standardization of programmatic and operational approaches, promote multi country programming and ensuring quality and coordination.
The purpose of the assistant position is to assist in the day to day implementation of the support functions responsibilities. Use actions words such as conduct or assist for the position relevant responsibilities.
Generic responsibilities These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
Professional competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies: • Experience from working as a Support Function Assistant in a humanitarian/recovery context • Previous experience from working in complex and volatile contexts • Documented results related to the position’s responsibilities • Some knowledge of English
Context/ Specific skills, knowledge and experience: Degree in Information Technology or related field. • Minimum of 2 to 3 years’ relevant work experience in INGOs or UN. • Demonstrate proficiency in providing user support for all typical office ICT specially LAN/WAN/VSAT/Wireless technologies, Cisco Switches & Routers • Good communication and interpersonal skills • Ability to keep up to date with modern trends in technology and match this with internal specifics • Possess cultural awareness and sensitivity • Hands on experience in server installations and configurations • Ability to analyze, troubleshoot, support and implement technical solutions at all levels • Ability to work independently and as part of a team
Technical skill for networking, system administration, maintenance, trouble shooting, and system support expertise relevant to the role. Fluency in English, both written and verbal.
You will join highly motivated and expert staff who are making a difference to the most vulnerable people.
Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. Email and paper applications will not be considered.
QUALIFIED FEMALE CANDIDATES ARE PARTICULARLY ENCOURAGED TO APPLY!!!
Contract period: 12 months, extension depends on performance and fund availability. Salary/benefits: According to NRC’s salary scale and terms and conditions Duty station: Hargeisa
NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.