IT Operations Officer (Digital Assistance Services), Consultant-1 (150206) – Mogadisho

Job Information

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    Shift morning
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    Posted On Sep 28 ,2021
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    No. of Openings 1 opening
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    Job Level : Officer
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    Job Experience :

Job Description

About WFP:

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide and the 2020 Nobel Peace Prize Laureate. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.

Why Join WFP Somalia?

In Somalia, the World Food Programme provides food assistance for nutrition, livelihoods, and relief through the hard work of more than 500 employees who contribute to make Somalia hunger free in close partnership with local partners.

This position is open to all qualified candidates. Female candidates in particular, are encouraged to apply.

What will you do?

  • Carry out Country Office ICT capacity assessment and risk identification for Cash and Vouchers, and actively participate in beta testing of solutions for Digital Transfers implementation. Assess and determine hardware, connectivity and consumables needs as well as time and human resourcing requirements.
  • Set up and manage Country Office profiles on the corporate beneficiary and transfers management platform, SCOPE, and support the configuration of end-users, registration module and delivery mechanism.
  • Provide end-user support to staff, cooperating partners, retailers, Financial Service Providers and IT Service Providers.
  • Maintain and operate IT components including SCOPE hardware and consumables, and monitor service provider service availability and performance metrics.
  • Perform other related duties as assigned.

Minimum Qualifications:

Education:  Advanced University degree in computer science, information systems, mathematics, statistics, or any science/logic related discipline.

Experience: At least five years of postgraduate progressively responsible professional experience in the planning, design, development, implementation and maintenance of computer information systems or related area.

Language: Proficiency in oral and written communication in English is a must.

Knowledge &Skills: Advanced training and/or experience in standard Beneficiary and Transfers Management systems.

Terms and Conditions:

Contract duration 11 months.

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.