Operations Officer -Garowe

  • Garowe
  • Full time
  • 6 months ago
  • / Monthly

Job Information

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    Posted On Feb 13 ,2021
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    No. of Openings 1 opening
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    Job Level :
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    Job Experience :

Job Description



The Somali Red Crescent Society (SRCS) is an independent, non-political humanitarian organization that was founded in April 1963 and was established with presidential decree No. 187 in 1965. It was then recognized by the ICRC in 1969 and in the same year became a member of the International Federation of the Red Cross and the Red Crescent societies.

Job purpose

The Operations Officer will ensure a systematic process of development for the SRCS operations management, with the ultimate goal of increasing their readiness, management and sustainability, eventually building a strong National Society. (SRCS)

Thus, the Operations Officer will be deployed to the field 100% of its time in support to National Societies, working on three main objectives:

1)    Increasing preparedness for effective response (through PER or the Red Ready approach), working with NHQ and Branches to build response capacity prior to disasters, including contingency planning and EWS, forming Rapid Response Teams, Stock Prepositioning, and supply chains;

2)    Supporting of timely and high-quality humanitarian response when a disaster strikes, ensuring sound operational management and coordination in the field. (Coordination of DREF etc).

3) Support and increase the capacity of National Societies in project management, monitoring and reporting, (PMER) of SRCS projects including follow up of timely financial returns.

To safeguard quality support and proper follow up, Operations Officer will support the SRCS in their day to day operations providing technical support including providing guidance on PMER. The Operations Officer is an integral part of the ARO DCPRR team, following DCPRR policies and tools, receiving technical guidance and peer-to-peer support. The Operation Officer will have a technical line with an Operations Coordinator in the Cluster Office (if available) or to the Regional Office. The Operations Officer will jointly report to the IFRC Head of Somalia Delegation and the Executive Director SRCS Mogadishu coordination office or their respective delegated authorities. The HoD will support the Operations Officer in liaising with the SRCS to define the scope of work of the Operations Officer, taking into consideration previous assessments conducted and ongoing RC/RC operations support and the National Society leadership strategic direction.

Job duties and responsibilities

General Duties and Responsibilities 

Support SRCS increase their Operations Management Capacity

–       Review of previous assessments, ongoing support, and definition of the “Scope of Work”

–       Definition of clear objectives and workplan with SRCS

–       Training National Society DM/OPS staff in Operations Management following IFRC tools

–       Lend monitoring assistance to the Integrated Health and Care program supported by the IFRC.

Scale up Readiness of Supported National Society (SRCS)

–       Define the scope and roll-out of “Red Ready”/Preparedness for Effective Response (PER) priorities in collaboration with RCRC partners in country

–       Scale-up multi-hazard contingency planning, EWS and readiness at branch level coordinating with SRCS DM directors.

–       Support the set-up and training of Rapid Response Teams in selected branches.

–       Support the set-up of stock preposition and increase efficiency in supply chain management per SRCS manual.

Timely and High Quality Humanitarian Response

–       Train DM/OPS staff in program management, with adequate tools, and build the relation with PMER teams for proper accountability.

–       Support the National Society in operations fundraising (international and domestic)

–       Increase in communications and marketing of operations, reassuring donors and the public of their investment

Specific Duties and Responsibilities

  • Support the National Society in developing operational plans based on identified priorities
  • Facilitate the development of DREFs and Emergency Appeals
  • Ensure effective and quality programme management

–        Provide technical assistance to ensure timely and effective programme/project implementation according to work plans

–        Carry out project expenditure monitoring and control

–        Carry out programme monitoring, using available tools

–        Ensure timely programme reporting (quarterly, mid-year and annual), using available tools

–        Support continuous programme assessments  to inform programme impact and documentation of best practices

  • Ensure that IFRC code of conduct, policies, procedures, guidelines and standards are respected.
  • Follow up procurement plans to ensure the National Society undertakes them on time
  • Follow up NS procurement files for IFRC review to ensure compliance with IFRC procurement procedure
  • Support local resource mobilization
  • Support continuous staff capacity development especially in program sector
  • Participate in coordination and cluster meetings  in consultation with SRCS.

Duties applicable to the staff

1.     Actively work towards the achievement of the SRCS goals and Federation Secretariat’s goals
  1. Abide by and work in accordance with the Red Cross and Red Crescent principles.
  2. Perform any other work-related duties and responsibilities that may be assigned by the line manager or delegated to another staff member by the line Manager.

Position Requirements


Education Required Preferred
Relevant university degree or equivalent qualification within a relevant field X
ERU, Ops Management, CAP, FACT, RDRT training or equivalent knowledge X
Experience and knowledge of project management X
Federation Team Leader Training X



Experience   Required Preferred
Minimum 5 years’ experience in disaster management, including field experience and managing staff X
Field experience with RC/RC with special attention to finance responsibilities. X
Experience in project cycle management including proposal development, budgeting and reporting, monitoring and evaluation X
Experience managing and supporting staff X
  Knowledge and Skills Required Preferred
High motivation for improvement and ability to deliver in a challenging environment X
Dedication, commitment and integrity X
Communication, analytical and reporting skills X
Ability to manage operation and teams from remote x


Languages Required Preferred
Fluently spoken and written English X
Good command of Somali language X
Other languages: X

Competencies (to be filled in by HR)
Teamwork, commitment to the RC/RC movement, National Society relationship skills, integrity and personal conduct, sensitivity to diversity, flexibility and adaptability, initiative and direction, interpersonal skills, results focus. Management of strategy, coordination, leadership, planning, management of budget and resources, supervision and control, reporting, communication, networking, team management.

Interested candidates should email their updated CV, cover letter, in one PDF, to srcshrd@gmail.com

Note: applications which do not meet the above requirements will not be considered. Only Shortlisted Candidates will be contacted. Please write the position you are applying on the subject line.